FAQ

BidKidGaming is a digital game store based in the UK. Before the launch of BigKidGaming in 2022, digital distribution has been our bread and butter for years and we are looking to use that knowledge to provide a top-tier solution to our customers. Our team consists of hardcore gamers and we are excited to create the best service for you - people who also love gaming!

All our keys come directly from the platforms’ publishers with their expressed permission. We also do not sell products that require activation with VPN or are Steam gifts. All of this means that there is no chance that your key will not be functional or will not work as described in the product page. If you do run into problems while activating the product you purchased, please contact our support team and our team will make sure they do their best to guide you through the activation process.

Payments are made through renowned online payment methods (PayPal, MasterCard, VISA, etc.). All our web pages that require you to enter personal information or credit card data are SSL secured.

Yes, you can order our products from wherever you are in the world. BigKidGaming has no borders.

If you want to know if a product you are interested in has any region restrictions, you can find that out on the product’s page.

Our company has contracts with all the publishers for products that are sold on our website. We take a small portion of the sale to pay our hard-working staff and to keep BigKidGaming operational. The majority of the sale goes to the publisher who pays the game developers and gift card / subscription distributors. This means that by buying from BigKidGaming you are supporting the gaming industry and its top developers, so that they can continue to create new and exciting games and provide the best service!

BigKidGaming Ltd

71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Company Number - 08865985

Vat Number - GB192979837

Email - support@bigkidgaming.com

Telephone Number - +44 20 3858 0567